Luminous Accord Privacy Policy

This Policy explains how Luminous Accord processes personal data when you contact us, consume our insights, or engage our services. We respect privacy by design and process data lawfully, fairly, and transparently.

• Contact data such as name, email, phone, company, and role
• Engagement data including meeting notes and project records
• Technical data such as device, approximate location, and site interactions

• To respond to inquiries and provide services
• To perform contracts and manage billing
• To improve content and security of our website
• To comply with legal obligations and respond to lawful requests

We rely on one or more of the following: performance of a contract, legitimate interests (such as securing our services and communications), legal obligation, and consent where required.

We may share data with vetted service providers under contract, professional advisors, or authorities when legally required. Cross-border transfers are protected by appropriate safeguards, such as standard contractual clauses.

We retain data only as long as necessary for the purposes described or as required by law, then securely delete or anonymize it.

We implement administrative, technical, and organizational measures, including access controls, encryption in transit, and least-privilege practices. No method is 100 percent secure; we continuously improve our defenses.

Subject to applicable law, you may request access, correction, deletion, restriction, portability, or object to processing. You can also withdraw consent where consent is the basis.

We use necessary and optional cookies to operate our site and understand usage. See our Cookies Policy.

To exercise your rights or ask questions, contact:
Email: [email protected]
Address: Level 10, 45 Clarence Street, Sydney NSW 2000, Australia
Phone: +61 2 8355 9213